Top Employee Engagement Trends for 2018
Do you know what the greatest asset is for an organization? Is it brand name or dedicated customer service or its prime office property? Yes, you might consider that your company’s greatest asset is any one of these above-mentioned things, but in reality, your greatest asset is your employees. Just like human body can’t live without oxygen, a company can’t grow without productive engaged employees. The disengaged employees are grumpy individuals who are not bothered about success or failure of the company. So, it is utmost important for the leaders to identify and enhance employee engagement. According to the High Impact People’s Analytics Study by Bersin by Deloitte, 69% of companies had taken effective measures to improve employee efficiency and participation, a slight increase from only 10-15% before.
Ensuring a remarkable employee experience
Employees are not servants anymore, they have become like customers. Employee’s delight is as important as customer satisfaction. As more and more millennials are entering in the workforce, they just do not work for a regular paycheck, but they want to work in a workplace where work isn’t just working, but a place where lifestyle and interests align to meet their personal goal.
Business leaders at the highest levels have realized that a quality seamless employee relocation or assignment can put a direct positive effect on employee’s engagement, retention, and performance.
Continuous learning to boost performance
The absence of clear career path of the employee is a big reason for employee disengagement. If there is a lack of motivation and communication between managers and employees, engagement levels will suffer. An employee will leave the company if he/she does not see avenues for growth or reasons to have a long-term association with a company. Possibly, employees leave the company due to lack of learning opportunity.
Hence in 2018, companies should invest in the career development of their employees to make them feel satisfied and worthwhile. Highly structured employees learning opportunities not only help them to understand what their current job is about but also help them manage their own work-life balance.
Company culture over compensation
Company culture or “the character of an organization” is no longer a topic that discussed in closed conference rooms or only known to a few top management people. It is something that has been important from an engagement perspective. The behavior and interactions of employees define company’s culture. Pity issues like an email or the phrases while discussing something in a meeting can drive or hamper employee engagement levels. Employee behavior and reactions should be observed repeatedly to understand what is going on.
Apart from the compensation, the culture and values of the organization is the most important factor that job seekers consider when evaluating potential employers.
Employee Diversity and Inclusion
In today’s complex political, economic and global business environment, issues like immigration challenges, nationalism, racism, terrorism have escalated the issue of employee sensitivity to diversity and inclusion. The rise of social media has also contributed more to this, as anything that relates to this subject gets viral in a matter of seconds.
According to a recent study by the McKinsey Global Institute (MGI), diverse companies are more likely to perform better and improve the bottom line. Employees from diverse backgrounds should be encouraged to speak up and put their thoughts in anonymous surveys.
Fostering work-life balance
Work-life balance is the most misunderstood concept in the past. But now the companies have started realizing its importance and tried to achieve this in the most ineffective ways possible.
2018 is about understanding employees better and what work-life balance means. Companies are getting flexible and offering employees options to work remotely to maintain a balance between their personal and professional lives. Employers need to trust their talent and look for the different ways of getting work done without compromising on quality.
Let’s talk about people analytics
Measuring employee engagement using performance data is not enough. It is essential to understand the human dynamics in the workplace. This is where human analytics comes in picture. People Analytics can be done through employee surveys. It is a way to dig down deep into the company’s inner culture dynamics. This trend is helpful for larger firms, where leaders and executives need to understand performance trends and aggregated data for thousands of employees.
The wisdom of 2018 is to make performance reviews a continuous and transparent process while focusing on employee learning and growth.